Frequently Asked Questions

How fresh is the coffee when it arrives?

We roast Monday to Friday and post the same or next day, so metro orders usually arrive two to four days after roasting.

Which grind should I choose?

Whole bean keeps longest. If you need it ground, choose your brewer at checkout and we will grind to suit it.

Do you ship outside Australia?

We ship to New Zealand and Singapore. Other countries are not currently available because of biosecurity rules on agricultural products.

Is your packaging recyclable?

Our bags are compostable in commercial facilities, and the valve and label are paper-based. Return empty bags to the café and we will compost them for you.

Can I change my subscription?

Yes. Change the coffee, size, frequency or delivery date from your account at any time before the order is roasted, with no fees.